Client Experience Lead — Luxury Retail

02 set - Milano
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Giorgio Armani in Milan is seeking a Client Experience Manager to lead luxury retail operations at the flagship store. You will guide the sales floor, coach Client Advisors, and optimize floor zoning to deliver an elevated, brand-faithful client journey.
You will analyze store KPIs, drive commercial action plans, and manage VIP client relationships with diplomacy and discretion, ensuring flawless service in a dynamic luxury environment.

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