Program Management Manager M/F

02 set - Firenze
The Social Hub (B Corp™)

As our Membership Programme Coordinator, you work closely with the Membership Programme Manager to bring our community calendar to life. From the daily rituals, headline & Next Gen events to local partnerships and the Dear Neighbor programme, you're the person who makes things happen on the ground. You have a strong sense for what’s on trend and know how to translate that into programmes and experiences that connect people, are relevant, and feel unmistakably TSH.

You’re hands-on throughout the process and know how to turn creative ideas into well-produced experiences that run smoothly and leave an impact. You're organised, hands-on, and genuinely excited by the details that make the difference between a good event and one people are still talking about next week. You coordinate all event programmes for our members from A to Z and love to produce experiences that matter.

In Case You

Don't Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.

Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Stakeholder management and coordinate with internal teams (F&B;, operations, marketing) to make sure every event element runs smoothly.



Own and run the Dear Neighbour programme - building connections between members and the wider neighbourhood around the hub.

Maintain local partnerships with brands and organizations that add value to our community Keep an eye on what's working and what isn't - collect member feedback during events and share insights with the team. Manage the events section on our digital community platform; upload content, promote all events, manage our ticketing system, and analyze event data. 1-3 years of experience in events, community, hospitality, or a similar hands-on role ~ You're plugged into the city - you follow what's happening, absorb what's new, and naturally translate that into ideas for the programme ~ A creative mind and strong visual sense - you care about how things look, feel, and land with an audience ~ Comfortable working evenings or weekends when events call for it ~ Fluent in English. Dutch is a pre.

Other languages are a welcome premio The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent.

We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.

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