2nd Level Support Lead: Ownership & Troubleshooting

02 set - Monza
ShowHeroes Group

ShowHeroes is seeking a 2nd Level Support Manager to own technical support requests from start to finish, troubleshoot issues in advertising products and publisher setups, and coordinate with Product, Engineering, and external partners.

You'll work in a highly technical environment that rewards curiosity, analytical thinking, and a hands-on mindset, with English (B2+) and German valued, plus flexible workplace benefits.

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