02 set - Bologna
Altro
For a structured restaurant and bar venue offering lunch, dinner, bar service and events, we are seeking an experienced Restaurant & Bar Operations Manager / Head of Floor , reporting directly to the Ownership.
The role is operational and organizational in nature, with responsibility for the day-to-day management of the venue, ensuring service continuity, compliance with standards and effective team coordination.
Key Responsibilities
Staff Scheduling & Daily Operations
Update staff rota and manage shift scheduling, with final verification of worked hours
Cover absences, manage shift changes and lead daily team briefings
Supervise lunch, dinner and bar service
Oversee breakfast operations at an organizational level, including staff management, scheduling and general supervision (not directly operational on service)
Operations & Financial Control
Manage restaurant opening and closing procedures
Oversee cash handling and related reporting
Place orders with suppliers, verify invoices and monitor operational costs
Conduct monthly inventories and periodic stock checks
Reservations & Coordination
Coordinate with hotel reception for guest reservations
Manage reservations through dedicated platforms (e.g. SuperB)
Liaise with event managers for the planning and execution of events
Team Management
Organize team operations, holidays and staffing coverage
Train staff and ensure operational procedures are consistently applied
Support recruitment activities, including CV screening, interviews and onboarding
Standards & Facility Management
Update and maintain restaurant and bar checklists
Monitor service quality standards and mise en place
Manage staff uniforms
Oversee the condition of the venue and report maintenance or repair needs
Ideal Profile
Proven experience in operational management within restaurants, bars or hospitality venues
Strong organizational and people management skills
Hands‑on approach, reliability and attention to detail
Experience working in entrepreneurial environments with direct ownership interaction
Strong focus on service quality and guest experience
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