02 set - Firenze
Hjbtravels
We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.
Respond to customer inquiries via phone and email Assist clients with travel questions, reservations, and general support Deliver professional, friendly, and consistent customer service Maintain clear documentation of customer interactions Strong communication and customer service skills Previous customer service experience preferred but not required Comfortable using computers, email, and online tools Interest in the travel industry is a plus Flexible scheduling (part time or tempo pieno) Training and ongoing support Growth opportunities within the travel industry
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