Sr Infrastructure Analyst

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Requisition ID:
66364

Title:
Sr Infrastructure Analyst - Operations & Monitoring

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are seeking a Sr Infrastructure Analyst – Operations & Monitoring. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

This role is a high-impact, hands-on technical leadership position within our Global IT Operations team, responsible for owning and evolving our Infrastructure monitoring and digital experience capabilities. You’re not just maintaining tools—you’re shaping how we proactively understand, measure, and improve the experience of 12,000+ users globally, driving visibility into system health, accelerating root cause resolution, and enabling smarter, data-driven decisions across IT. Ultimately,



this is about helping us simplify and optimize IT operations while delivering a consistently high-quality, measurable experience that directly supports the business and our mission.

Essential Duties and Responsibilities:
- Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
- Support of hardware/software maintenance to include troubleshooting, installation, and upgrades.
- Support of multiple locations worldwide.
- Complete IT operational tasks, project tasks, and end user support duties as assigned.
- Maintain accurate, updated documentation while performing essential job duties.
- Assist with architecture and design of infrastructure solutions and methodology.
- Lead small-to-mid-sized IT projects and project teams.
- Resolve incidents through effective troubleshooting methodology, Tier 3.
- Liaison with vendors, partners, and external resources.
- Ability to train other staff in technical operations.
- Subject matter expert

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