Guest Experience Leader

02 set - Milano
Russottigestionihotels

Russotti Gestione Hotels Spa seeks a skilled Guest Experience Manager for our Milan Marriott Hotel team. The role acts as Manager on Duty, overseeing property operations and ensuring top hospitality standards.
You will guide lobby and public areas during busy periods and resolve guest issues with a Marriott-centered philosophy. You will partner daily with departments to ensure smooth information flow and exceptional service, maintaining guest satisfaction and brand standards across all

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