Technical Pre-sales Microsoft Devices
Pubblicato il 02-09-2026 - Td Synnex in Milano
**Job Purpose**:
**Responsibilities**: - Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
- Communicate product and technology information to educate internal and external audiences
- Maintain peer-level technical contacts in assigned vendor
- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilization rates
- Develop Product knowledge to a competent technical level in line with vendor/business expectations
- Drive EOS and Win11 readiness of all resellers
- Execute POC/Technical Assessment events with top resellers to cover their top SMB customers
- Conduct Win11 webinars for all resellers and their customers
- Work with all resellers to include Demand Generation questionnaire in their activities to drive Win10 EOS awareness
- Engage with resellers post-event to ensure customer follow-up and timely execution of agreed plans
- Report on executed activities, including the number of events, partners engaged, and customers trained, **Knowledge Skills and Experience**
- Effective oral and written communication skills.
- Strong understanding of Windows11 features, system requirements
- Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role
- Excellent communication and presentation skills to conduct webinars and training sessions
- Strong organizational skills to manage events and follow-up activities **Key Skills** **What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!