Filling Automation Product Support Expert
Pubblicato il 02-09-2026 - Sidel in Parma
Filling Product Support Expert is part of Q&TS.; The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand-alone technology), associated trade equipments (capper...) and 3rd party line equipments mostly on mechanical side. The expert is in charge of internal and external validation **Your Mission**: - Execute troubleshooting on filling equipments, associated trade equipments and line equipments;
- Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE Qualification Program;
- Execute validation program for the introduction of modifications, variants, O&U;, new products, concerning filling equipment;
- Support the availability of field methods for installation, qualification, technical analysis, repairing and maintenance activities;
- Secure performances of commercially released filling equipments and lines;
- Be part of hotline team for weekend duties,
in case of availability for the service;
- Execute RCA on filling equipments issues, supporting the consequent plan of recovery and corrective actions;
- Increase personal competences on the complete combi, trade and line equipments technology;
- Participate to L3 and L4 equipment FAT, and eventually start up and commissioning;
- Support FSE during start up and commissioning of L3 and L4 machines;
- Manage the treatment and the resolution of technical NC and PER through CEP. **Your Profile**: - High school Diploma or degree in computer science or electronics;
- Language requirements: Fluency in English is a must-have; French or Italian is an advantage for better local integration;
- Excellent knowledge of TIA Portal, B&R; Automation studio, Motion, Mixer Process. **Contract Type**:
**Permanent**:
**Country**:
**ITALY**:
**Location**:
**Parma**: