02 set - Pederobba
Northwave
Customer Service Specialist - German and EnglishOverview
We are looking for a Customer Service Specialist fluent in German and English, fully dedicated to management, support, and assistance to customers, from order processing to delivery, and communication with customers, agents, or sales managers by mail or telephone.
Responsibilities
Faccia clic su "Candidati" qui sotto per inviare la sua candidatura. Si assicuri che il suo CV sia aggiornato e di aver prima letto le specifiche del lavoro.
The person will be in charge of the following activities:
- Processing orders received by mail, phone, or B2B and preparing shipping plans.
- Communication with customers and key accounts, agents, and sales managers.
- Follow end-to-end order to shipment process, ensuring timely shipping.
- Management of returned goods in accordance with agents, clients, and logistics.
- Compiling orders’ reports, tracking shortages and delays, and communicating with the customer where required.
- Preparation of reports related to the availability of goods.
Specific Requirements
The following skills are required:
- Communication skills: excellent German, good English. xysqume
- Good knowledge of Microsoft Excel; knowledge of management system AS400 is appreciated.
Terms : Permanent
Direct Report : Customer Service Manager
Working Hours : 8:30 – 12:30 / 14:00 – 18:00
J-18808-Ljbffr
03 set - Italia
Istituto Giglio Centri di Tricologia Italia
03 set - Italia
Nonstop Consulting
03 set - Laceno
Almedia
03 set - Gallodoro
Almedia