02 set - Milano
Kroger
Job Description
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Job Description
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Promote trust and respect among associates, with a positive attitude; communicate company, department, and job specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Ensure orders are put up in a timely manner, working backstock, rotating product and replenishing throughout the day
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
- Inform customers of produce specials and offer product samples to help customers discover new items
- Ensure merchandising standards are being followed; review/inspect products for quality and
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