Customer Operations Specialist

About Blank

Blank is a company backed 100% by Crédit Agricole Group, the world’s 10th‑largest banking group, and supports all self‑employed professionals by meeting their specific needs. How? By combining a professional bank account with administrative and financial management tools. Our mission is clear: to ease professionals day‑to‑day work through a responsive and easy to use application. Blank gives them every chance of success

Our added value

Ultra‑fast account opening – get started in just 5 minutes.

Smart tools for an easy and fast company management – create and send estimates, pro‑forma invoices, and e‑invoices (soon) in a simple click.

Dedicated customer support – our team provides immediate and human assistance.

Comprehensive insurance coverage – tailored protection for the real risks self‑employed professionals face: accidents, professional liability, and more.

To sum up, Blank's value proposition is to give professionals all the relief they need to focus on and grow their business, and succeed.

Our ambition?





We want to continue accelerating our strong growth in the Italian Market

Our team

We protect and enable the company’s growth by ensuring robust and efficient KYC/KYB operations, with a strong focus on business client onboarding, regulatory checks, and screenings. At the same time, we drive customer success and support by guiding prospects through the onboarding journey, resolving issues quickly, and helping clients unlock the full value of our services. We continuously improve our processes to provide a seamless, compliant, and client‑centric experience. We work closely with marketing, product, compliance, and external providers to ensure every step of the customer journey – from onboarding to long‑term relationship – is smooth, compliant, and value‑driven. In order to help you integrate with the team we offer you:
- A great deal of autonomy to proactively make proposals, implement them quickly and observe the results;
- A hands‑on onboar