SALES SUPPORT OFFICER

We are looking for a: SALES SUPPORT OFFICER
atGENOVA
Work in your element
At Oleon, we bring you natural chemistry. Ambitious, with both feet on the ground. That's who we are and that's how we will continue to grow. Our specialty lies in converting natural fats and oils into a wide range of oleochemical products. We offer them in a large variety of markets such as: cosmetics, nutrition, crop protection, industrial ingredients, lubricants, oilfield, coatings, detergents, and many more.
Oleon has over 1,000 employees worldwide in 10 different countries. Enthusiastic people who are completely in their element here at Oleon are more than welcome to join our team.
We are looking for a
As a sales support officer, you are the link betweensales and our customers. You ensure that the entire process, from order entryto invoicing, runs smoothly and that goods are delivered to the customer ontime and according to the agreed requirements. You are also the first point ofcontact in case of any issues and work closely with different departments toensure customer satisfaction.




- Youprovide administrative support for the activities of our sales team.
- Youfollow up on orders from initial contact through to invoicing and makesure that the requested goods are delivered on time and in line with therequired specifications, such as packaging, quality and delivery terms.
- Youfollow up on any delivery issues and complaints, anticipate potentialproblems as much as possible and take appropriate action in consultationwith the customer.
- Youenter contracts and orders in SAP, including sample requests, and followup on their further processing.
- Internally,you work closely with planners, sales managers and logistics teams.
Youensure flawless administration of your own files and step in to supportcolleagues when they are absent.

You'll succeed if:
- You work accurately and in a structured way, and you enjoy providing strong administrative support. Knowledge of SAP is required, as you will use