03 set - Malnate
Moog Italiana
About Moog
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in an environment built on trust, collaboration, and accountability. Working at Moog means being part of a company where innovation, customer focus, and continuous improvement drive everything we do. We offer opportunities to grow professionally while making a tangible impact on our customers and our business.
Opportunity
Job Title: Inside Sales Lead
Reporting To: Managing Director & General Manager
Work Schedule: Hybrid – Varese, IT
Location: Malnate (VA), Italy
Key Responsibilities
Team Leadership
- Lead, coach, and develop a team of approximately 10 Sales Administration professionals located across multiple Italian sites.
- Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
- Monitor workload, performance, and development plans to ensure effective team execution.
Customer Management
- Serve as the primary point of contact for selected strategic customers and key accounts.
- Build strong customer relationships to ensure high levels of satisfaction and responsiveness.
- Support customer escalations and coordinate timely resolution of complex issues.
Commercial Operations
- Oversee the complete order-to-delivery process for external and intercompany customers.
- Ensure accurate and timely processing of customer orders, quotations, shipping documentation, and commercial records.
- Support Sales
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