Group itam tool
Pubblicato il 02-09-2026 - BTO Research in Italia
BTO Research is a consulting firm , part of the Relatech Group , that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.
Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation . This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management , Digital Transformation , Change Management , Cybersecurity and Digital Marketing . We believe in the value of excellence and promote an environment where people can grow together , thanks to the contamination between different skills. Ensure the operational stability and governance of the IT Asset Management platform, supporting accurate and reliable asset data management.
Act as the key point of coordination between the IT Asset Management team and the Service Now platform team for platform configuration, governance, and enhancements.
Oversee the administration and evolution of Service Now ITAM modules and CMDB structures to support IT asset lifecycle processes. Ensure data integrity, consistency, and completeness across asset records and related data structures. Manage and monitor integrations between Service Now and enterprise systems to maintain aligned and synchronized asset data.
Support the development of reporting, dashboards, and performance indicators to enable transparency and informed decision-making. Collaborate with ITSM teams and other technology stakeholders to ensure alignment between processes, platforms, and data models. Contribute to platform improvements, data governance initiatives, and the continuous optimization of ITAM capabilities. Minimum 5 years of experience in Service Now platform administration, IT Asset Management tools, or comparable enterprise platform environments.
Strong familiarity with Service Now ITAM modules (HAM P