Customer Service Internship
Pubblicato il 03-09-2026 - Coesia in Castel Maggiore
About the Company
ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share. ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee. ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.
About the Role
We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:
- Create offers and economic proposals for Spare Parts in collaboration with the tutor;
- Support the team in the spare parts business to achieve the area objectives;
- Set-up and constant follow-up of spare parts offers
- Creation of suggested spare parts lists
- Monitoring of market penetration and new actions to increase the business
- Support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets
- Provide remote support to our Client Companies worldwide.
What You Need to Be Successful
• Degree in Economics & Business Administration or Languages; • Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French); • Knowledge of SAP is a favorable plus; • Communication skills and customer orientation; • Strong human relationship builder among different professional environments and diverse cultures; • Precise and meticulous, attention to details is fundamental; • Highly organized; • Previous experience in Customer Service will be appreciated.
Job Reference: CGS13364