03 set - Brescia
Cross Border Talents
Italian Customer Service Representative - Relocate Abroad
Brescia, Province of Brescia, Italy
About the Job
Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. Looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
Responsibilities
- Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
- Escalate unresolved issues to appropriate internal departments when necessary.
Requirements
- Fluency in Italian and English.
- Customer-focused with a positive, empathetic, and professional attitude.
- Basic computer literacy and comfort with CRM systems or support tools.
- Must be a valid EU citizen and willing to relocate abroad.
Benefits
- Competitive salary and performance bonuses.
- Full relocation support for international candidates.
- Meal and Transport Allowances.
- Health Insurance.
- Paid Leave Allowances.
- Training and professional development opportunities.
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