Digital Advisor
Pubblicato il 03-09-2026 - Freudenberg Group in Italia
Digital AdvisorApplylocations: Monselicetime type: Full timeposted on: Posted Todayjob requisition id: R_00104469
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Working at Freudenberg: We will wow your world
Responsibilities:
* Promote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions.
* Deliver proactive user training and coaching to improve digital competencies and increase employee productivity.
* Serve as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments.
* Ensure the highest level of business productivity through effective incident management, problem resolution, and IT system availability.
* Support and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.
* Manage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools.
* Translate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams.
* Coordinate external IT service providers and contribute to the successful implementation of local and global IT projects.
* Perform on-site support visits to assigned remote locations when required.
* Act as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.# Qualifications:
* Degree in Information Systems, Computer Science, Information Technology, or equivalent higher education.
* 1-3 years of experience in IT support, digital workplace support, or end-user training.
* Strong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot.
* Expe