Shop Specialist – Beauty & Fragrances

03 set - Genova
Costa Crociere

Questa posizione è in Costa Crociere S.p.A.

Riassunto dell'opportunità da parte della Joinrs AI: Costa Crociere S.p.A. cerca un Shop Specialist – Beauty & Fragrances con diploma di scuola superiore, preferibilmente con esperienza in retail di bellezza o vendite di fascia alta. Il candidato offrirà consulenze personalizzate, guiderà le vendite e garantirà elevati standard di visual merchandising a bordo delle navi. Tra i agevolazioni: esperienza internazionale, vitto e alloggio inclusi, trasporti coperti, programmi di sviluppo professionale e strutturazione della carriera.

Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..

Questa opportunità è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.

Shop Specialist – Beauty & Fragrances

Shipside

Career

Ready to take the next step in your career and create memorable retail experiences for guests onboard?

What You Will Do

- Deliver personalized beauty and fragrance consultations, identifying guest needs and recommending the most suitable products
- Create engaging and memorable shopping experiences that inspire guests and enhance their vacation
- Drive sales performance by achieving individual and team targets, including key KPIs (UPT, ATV, CR)
- Ensure product displays and visual merchandising standards are consistently maintained at the highest level
- Manage stock operations, including receiving, replenishment, inventory checks, and reporting discrepancies
- Support training activities within the Beauty & Fragrances category, sharing product knowledge with the team
- Handle guest feedback and requests promptly, ensuring high levels of satisfaction and service excellence

Who You Are

You bring a passion for beauty, strong sales acumen, and a guest-oriented mindset, with the ability to thrive in a fast-paced,



international retail environment where performance and experience go hand in hand.

Required

- Secondary school diploma; studies in Beauty, Cosmetics or related fields are a plus
- At least 1 year of experience in beauty retail or high-end sales environments
- Knowledge of fragrances, cosmetics and product ingredients
- Good command of English (minimum B1 level) to interact with an international guest base
- Strong communication and interpersonal skills
- Sales-driven mindset with ability to identify needs and close sales
- Attention to detail and ability to maintain high visual and operational standards

Nice to Have

- Experience in multicultural or international environments
- Additional European languages (Italian, French, German, Spanish)
- Previous shipboard experience

What We Offer

Your life onboard

- International experience combining travel, personal development, and independence
- Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
- Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
- Discounts on onboard restaurants and bars (with possible daily credit)
- Accommodation & services: assigned cabin (single or double) with bathroom
- Cabin cleaning + free laundry service (crew laundrette and uniforms)
- Package delivery service
- Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
- Discounts on shops, products, hairdresser, and SPA
- Wellbeing & health:



Free medical assistance onboard and ashore
- Welfare and wellbeing programs (sports, events, monthly activities)
- Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
- Crew excursions + discounts on guest tours
- Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)

Your Growth

- Structured onboarding + welcome kit
- Mentorship program with a dedicated mentor
- Clear career path within your department
- Learning Officer for skills development and continuous improvement
- Development model to identify and promote talented individuals

Explore Your Potential

Why Costa

Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.

Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.

We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.

Additional Info

Your Contract

Fixed-term, full-time

Location

On Board

Application deadline

01/09/2026

Time required to submit the application

Approximately 3 minutes

CV Format

PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail/contact of the recruiting team

(Not for submitting applications)

Further information

Visit our dedicated section Shipside

FAQs – Costa Crociere Careers

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