03 set - Italia
Sitel
Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy Job Description: Come and work with us. Do you want to be part of a team whose motto is innovation for a better life? Are you Italian native or fluent with strong English communication skills? So we have the perfect opportunity for you Your future project: join our Italian Customer Support team. Our client is one of our top clients focus on delivering the best technologies - TV and Home entertainment, Mobile, Appliances, and Computer products. As a customer service specialist in this project, your daily responsibilities will include:
Being part of a team specialized in offering support through written and phone communication
Transforming customer support queries in unique experiences
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback To succeed in the role,
you will need to have:
Native or proficient level of Italian (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
Ability to pick up new technology quickly
Must hold EU citizenship or valid work permit for Italy
Be a local candidate and available to work 100% from our site in Milan Benefits.
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Life-long skills and experience
Excellent work culture Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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