03 set - Roma
Hermès
General Role
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The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs and providing the most memorable customer journey during the final boutique experience.
Main Responsibilities
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- Open and close the cash register and control the effective payments.
- Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients.
- Support customers providing all type of information, including aftersales product care suggestions.
- Perform all in-store sales transactions, record sales and payments. Set up the till and cash up, manage banking authorisations, and assist foreign customers with tax refund procedures.
- Contribute to all or part of the store’s daily back‑office operations to support selling teams.
- Help to implement and apply procedures. Ensure that data is entered into the system and that IT tools are updated.
- Collect and update client data, in accordance with privacy policy and company procedures.
- Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities.
- Play an active role in customers’ events and animations whenever needed.
- Willing to work temporarily. Fixed‑term contract with expected full‑time working hours.
Profile
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- Bachelor’s degree preferably in accounting or an equivalent academic background.
- Fluency in Italian and English. A third language will be considered an advantage.
- Professional background:
previous experience in similar positions, preferably in a luxury goods boutique.
- Proficient with Excel, PowerPoint and IT tools.
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Additional Requirements
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- Excellent interpersonal and communication skills, with a customer service orientation.
- Team player mentality to build meaningful relationships and ability to work autonomously.
- Availability, flexibility and dynamism to function in a high‑pace environment.
- Determined to be part of a people‑centric retail project, for which a vocation for human values, passion and a strong aesthetic sense is required.
Company Statement
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. xysqume Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.
Seniority level
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- Entry level
Employment type
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- Full‑time
Job function
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- Other
- Retail Luxury Goods and Jewelry
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