03 set - Palermo
Genovaire Travel Group
We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
Key Responsibilities
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Respond to traveler inquiries and provide assistance across communication channels
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Support booking updates and special travel requests
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Share clear details about travel policies and trip preparation
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Monitor upcoming trips and confirm arrangements with clients
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Maintain professional and courteous communication at all times
Ideal Candidate
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Strong customer-service mindset
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Clear written and verbal communication skills
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Detail-oriented and dependable
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Comfortable working independently in a remote setting
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Ability to adapt to digital booking and communication platforms
What We Offer
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100% remote role
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Flexible hours
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Structured training resources
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Collaborative team atmosphere
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Growth opportunities within the organization
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