Global IT Service Desk Lead
Pubblicato il 03-09-2026 - Jobtailor in Milano
Jobtailor is seeking a seasoned IT leader to head a team delivering IT support for 1,600+ employees across Italy, the UK and Spain. You will shape the strategy for service delivery, drive proactive support, and oversee internal teams and suppliers to ensure high-quality outcomes.
You will champion automation, self-service, and knowledge management while balancing cost control with strategic investment, and you will implement KPIs and governance to elevate performance across the organization.
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