Field Service Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7mn558

Are you ready to collaborate with leading experts in optical engineering and
contribute to the next level of precision and excellence?

At Zygo, your skills and insights will be integral to our core values of
curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation,
headquartered in Middlefield, CT, has been a global leader in designing and
manufacturing advanced optical metrology systems, ultra-precise optical
components, and complex electro-optical systems and assemblies. Join our team,
where your expertise will drive cutting-edge solutions, address complex
technical challenges, and uphold the highest standards of precision and safety.

As a Field Service Engineer based in Italy, you will deliver top-tier service
for ZYGO metrology instrumentation systems, foster strong customer
relationships, and enhance service strategies.

Key Responsibilities:

* Technical Troubleshooting: Diagnose, troubleshoot, and resolve technical
issues with Zygo metrology instruments at customer sites, collaborating




closely with the technical support and R&D; teams to ensure rapid resolution.
* Preventive Maintenance: Perform regular preventive maintenance on Zygo
equipment to maintain peak performance, accuracy, and reliability for
customers.
* Customer Training & Support: Develop and conduct comprehensive training
sessions for internal teams, distributors, and customers, empowering them to
effectively use Zygo’s advanced metrology instruments.
* Installation & Setup: Plan and manage installations at customer sites,
including setup and integration of Zygo solutions, while providing full
support during and after installation.
* Quality Reporting & Continuous Improvement: Analyze recurring issues, report
quality improvement opportunities, and identify both hardware and software
enhancements to optimize Zygo product performance and customer satisfaction.
* Provide Technical Expertise: develop application solutions, help draft and
translate technical and training docume

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7mn558