AURA Host Stage
Pubblicato il 03-09-2026 - Attività alberghiera in Milano
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family
Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you
OPERATIONS Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.
Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
Manage the guests’ digital experience, according to the global strategy.
Manage customer incidents, following the established protocols.
Comply with Sensory Architecture in the different areas of the hotel,
in terms of lighting, decoration, aroma and background music.
Verify material orders following the set product guidelines, for better optimisation of economic resources.
HEALTH & SAFETY// HEALTHY WORKPLACE Be knowledgeable of the personal protective equipment and use it correctly.
Be knowledgeable of the methods, work procedures and risks inherent to their activity.
REQUIREMENTS EDUCATION AND TRAINING: University degree, preferably Tourism or Hospitality, Marketing or similar.
LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset.
SPECIFIC KNOWLEDGE: Knowledge of brand strategies
Knowledge of hotel management and/or Customer Experience tools.
Financial knowledge.
Knowledge of Hotel Operations.
Ability to lead and inspire a team.
Organisation and planning.
Analytical capacity.
Proactivity and Innovation.
Excellent communicati