03 set - Italia
Azienda Leader
Mercier Consultancy MD is excited to offer a position for an Italian Speaking Customer Support Representative with a fully paid relocation package to Greece. This opportunity is perfect for customer service professionals eager to provide excellent support to Italian-speaking clients while experiencing the vibrant culture of Greece.
Key Responsibilities
- Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
- Handle inquiries related to products, services, and company policies promptly and professionally.
- Efficiently resolve customer complaints and issues, ensuring maximum customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with various teams to deliver comprehensive solutions and improve customer experience.
- Stay updated on industry trends and product knowledge to assist customers effectively.
- Fluency in Italian (written and spoken) is mandatory; proficiency in English is advantageous.
- Relevant experience in customer support or service roles is preferred.
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent problem-solving skills and a proactive mindset in handling customer inquiries.
- Familiarity with CRM systems and customer service software is a plus.
- Ability to work independently and collaboratively within a team.
- Willingness to relocate to Greece and embrace its culture and lifestyle (work from home is possible).
1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...
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