Consultant support

03 set - Italia
Anonymous

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers agevolazioni from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role Summary: The Solutions Consultant will be focused on combining technical, communications and analytical skills to create thought provoking and compelling managed service solutions across varied opportunity scenarios. The Solutions Consultant is an integral part of the Sales team. The consultant provides technical leadership and support throughout the sales process both customer-facing and internally with GTT's delivery, operations, engineering,



and support organisations. Solutions Consultants provide support to Account Representatives, Account Managers, Account Directors, and/or Channel Managers. Duties and Responsibilities Meets with customers and prospects, face-to-face or remotely as required Discovers and identifies customer needs and requirements by leading interactive sessions with customers Expertly describes and demonstrates GTT's products, services, and capabilities and how they meet customers' business strategies Collaboratively designs product and/or services solutions satisfying customer needs and requirements Creates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parameters Works with other sales support roles to ensure solutions are quoted and ordered correctly and accurately Provides technical support throughout customer lifecycle, including change orders, re

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