Global IT Service Desk Lead: Drive Support Excellence

03 set - Italia
Altro

Davines Group, based in Parma, is seeking an IT Service Desk Lead to manage the Group Service Desk operations and drive continuous improvement in IT service delivery. You will lead a team, resolve complex incidents, and collaborate with international stakeholders to ensure top-tier support aligned with our sustainability values.
The role requires at least 5 years in IT Support or Service Desk, strong ITIL knowledge, and fluency in English.
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