Italian Speaker Customer Experience Representative
Pubblicato il 03-09-2026 - Infobip in Italia
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new clients. As Account Executive, you will directly impact how our business moves and succeeds by helping new clients growing their businesses. The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list.
In addition to the actual sales activities, the Account Executive is usually one of the most experienced sales representatives so it is expected of him/her to share his/her knowledge with the rest of the team members, mentor newly recruited sales team members, answer technical and procedural questions for less experienced team members. Focus on lead qualification and closure for successful sale (pure hunter role)Sell a subset of product or services directly or via partners to a customer's base (provided target account list) in designated team/squad. Involve specialists when needed for particular aspects of overall sales (e.g., Manage sales through forecasting, account resource requesting, account strategy, and planning. Participate in the development, presentation, and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Maintain client relationships by collaborating