03 set - Italia
Altro
Your Mission
In this role, you will deliver relocation related activities and accompany expatriates, employed by global companies, on orientation tours, school / house visits and support them with their settling-in in the selected local area
What you will do
Orientation tour: accompany the transferee during look and see program to help them familiarize with the local area
School search: support the transferee with school selection (international schools / private / bilingual) and accompany during school visists
Home search: review of housing needs, arrange and accompany on property viewing appointments
Settling-in: support the transferee with property's move-in and utilities connection
Correct and consistent execution of client's instructions and directions
Deliver a great customer experience ending in excellent customer satisfaction
What you will bring to the role
Free-lance status with own VAT Registration
Live in Ravenna and have in-depth knowledge of the local area and customs
Minimum 2 years experience in a similar customer-oriented position
Ideally you already have some experience in the relocation or global mobility industry
Ideally you have lived abroad / have a multicultural background
Advanced written and spoken English and Italian, other languages are a plus
Proactive approach, positive attitude and ability to make decisions independently
Problem solving skills and empathic approach
Excellent time management skills, with an ability to plan and manage workload under pressure
Experience in the use of MS-Office and your own Laptop
Valid Drivers' License and car
What we offer
A position that offers flexibility and autonomy. As a freelance, your working activity will depend on the season and the clients' needs
An opportunity to collaborate with an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations
We are a future-orientated business, constantly striving for innovation and digitalization
We offer a
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