Guest Experience Lead

03 set - Italia
Altro

Mama Shelter Como seeks an experienced Front Office Manager to lead our Front Office team, ensuring warm, personalized welcomes and smooth shift operations. You will supervise the team, train staff, and coordinate tasks to maximize guest satisfaction.
Strong emphasis on diplomacy, team spirit, and upselling within a guest-centric approach. Protel or Opera PMS experience is essential to maintain exceptional service across all touchpoints.
J-18808-Ljbffr

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