03 set - Lombardia
Intelligenz IT
Role: SAP Order-to-Cash (O2C)
Location: Italy
Work type: Contract
Responsibility Focus Areas :
Accounts Receivable Collections Agent
• Prioritize collection activities using AI-driven risk scoring.
• Recommend customer follow-up actions.
• Improve DSO (Days Sales Outstanding).
• Support collection managers with predictive insights.
• Automate matching of incoming payments with invoices.
Cash Application Agent
• Handle payment exceptions.
• Improve straight-through processing rates.
• Reduce manual intervention.
Dispute Resolution Agent
• Analyze customer disputes and deduction patterns.
• Recommend resolution paths.
• Reduce dispute aging and improve customer satisfaction.
Required Skills & Experience
• Minimum 8+ years of SAP FI implementation and support experience.
• Minimum 5 years working with a leading IT consulting/services organization.
• Chartered Accountant (CA), CPA, CMA, MBA Finance, or equivalent preferred.
Preferred Qualifications
• SAP S/4HANA Finance Certification.
• SAP Business AI or SAP Joule-related exposure/certifications.
• Experience with SAP FSCM, including Collections Management, Credit Management, and Dispute Management.
• Exposure to SAP BTP, SAP Build Process Automation, and SAP Analytics Cloud.
• Experience in global template rollouts and multi-country implementations.
• Knowledge of RISE with SAP transformation programs.
• Exposure to GenAI, AI agents, and intelligent automation frameworks within SAP landscapes.
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