03 set - Milano
Cognex
Cognex Corporation in Milan, Italy, is seeking a Senior Customer Support Engineer to act as a key technical escalation contact for Cognex products.
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You will provide expert remote support in English and Italian, own complex issues, and coordinate with engineering and product teams to ensure customer success across Europe in a hybrid work model.
You will mentor junior engineers, contribute xivgfpx to knowledge base content, and document cases in the CRM system, driving root-cause analysis and continuous
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