03 set - Como
Queen of Clubs Lifestyle Luxury Services
Location: Chiasso - Switzerland
Type: Full-Time | Entry-Mid Level Role
Department: Operations
Title: Assistant Luxury Experience Designer
Compensation: Starting from CHF 43,500
About Queen of Clubs
At Queen of Clubs, we don’t simply design trips, we curate lifestyles and unforgettable moments.
A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.
From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we provide tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner, we create exceptional moments for elite travelers worldwide.
To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international, and newly established office in Chiasso.
You Will
Manage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader
Oversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland
Communicate daily with luxury suppliers, travel agencies, and international experienced advisors
Design and deliver tailor-made itineraries and proposals for elite clientele
Build and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat business
Use BeConcierge CRM to create, manage, and track bookings and performance
Apply strategic sales techniques to close deals, optimize margins, and exceed performance objectives
Collaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards
Gather, analyze, and report client feedback to continuously elevate
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