Customer Collaboration
Pubblicato il 03-09-2026 - Beiersdorf in Milano
Your Tasks
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- Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.
- Analyze order-related data, product availability, service performance and operational flows to proactively identify issues and implement corrective actions.
- Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.
- Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.
- Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.
- Understand customer needs and translate them into efficient, scalable solutions, including the adoption of new tools,
technologies and ways of working.
- Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer-centric initiatives.
Your Profile
- Analytical mind‐set, as well as effective communication and conflict‐resolution skills
- Self‐motivated and great at analysis, with consolidated analytical and reporting skills
- Strong understanding of supply chain principles and best practices
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders
- Proactive, pragmatic, and results‐driven, with a focus on creative problem‐solving.
Please apply if you meet the following requirements:
- Bachelor's degree
- 3 to 5 years of experience in the Supply Chain department of a FMCG company. xivgfpx
- Good knowledge of SAP SD (Sales & Distribution)
- Strong Microsoft skills (Microso