03 set - Venezia
Four Seasons
About Four Seasons
Si candidi tempestivamente È previsto un elevato volume di candidati per il ruolo descritto di seguito, non aspetti a inviare il suo CV.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‐class employee experience and company culture.
About the location
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice's landmarks from the rooftop Restaurant Terrazza Danieli.
About The Role
The Guest Experience Housekeeping Supervisor plays a key role in delivering an exceptional guest journey by combining personalized guest interaction with quality assurance responsibilities across guestrooms and public areas. This role supports the delivery of service excellence by monitoring quality outcomes, maintaining the highest standards, and collaborating closely with internal teams and external service partners to ensure seamless and memorable guest experiences.
What You Will Do
Product Quality Assurance & Service Standards
- Act as the primary quality owner for guestrooms and designated public areas following the completion of services delivered by the external housekeeping service provider, ensuring that the final delivered product consistently aligns with Four Seasons expectations and agreed service specifications.
- Conduct detailed quality assessments of guestrooms and public areas after service delivery
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