03 set - Boltiere
Teamsystem
Your Role At A Glance
È pronto/a a candidarsi? Si assicuri di aver compreso tutte le responsabilità e i compiti associati a questo ruolo prima di procedere.
- Define and execute customer adoption strategy across the full lifecycle, maximizing the value customers derive from our solutions.
- Design scalable, multichannel adoption journeys – self‐service, virtual agents, human touchpoints – centered on customer experience.
- Lead and orchestrate complex adoption programs with full accountability for timelines, priorities, and outcomes.
- Align and mobilize cross‐functional teams (Product, Tech, Customer Success, Operations, Marketing) without direct authority, driving execution and impact.
- Translate strategic goals into concrete operational plans, tracking progress and measuring results.
- Champion lateral thinking and innovation – finding unconventional approaches to boost engagement and product adoption.
- Leverage usage data, customer feedback, and qualitative insights to continuously optimize adoption paths.
- Build, develop, and empower the adoption team,
fostering professional growth and a strong sense of ownership.
What skills are we looking for?
- Industry track record – 5–8 years minimum in a comparable role within B2B markets, preferably in services or high‐tech products, with proven ability to drive measurable outcomes across complex, multi‐stakeholder environments.
- Structured execution – proven ability to manage complex end‐to‐end initiatives: clear roadmaps, sharp priorities, consistent delivery.
- People management – experience leading, motivating, and growing teams.
- Data‐driven mindset – ability to dive deep into usage data, behavioral patterns, and customer feedback to surface insights and guide decisions.
- Cross‐functional influence – the ability to deliver results through teams and stakeholders without direct reporting lines.
- Comfort with ambiguity – confident decision‐making and direction‐setting even with incomplete information.
- Stakeho
04 set - Alessandria
Febal Casa
04 set - Mantova
Febal Casa
04 set - Roma
Altro
04 set - Novara
Febal Casa