03 set - Italia
XTEL
About XTEL
XTEL is a leader in advanced, AI-driven solutions for consumer goods companies,
combining cutting- edge technology, industry expertise, and data management to
accelerate profitable revenue growth and value realization.
Position Overview
The Instructional Designer - Engineering owns the technical curriculum for XTEL
implementers, administrators, and partner technical teams. In this role, they
ensure that field enablement teams can configure, integrate, and support the
platform effectively and consistently.
Key Responsibilities
* Collaborate with Engineering, Architecture, Partner Services, and Support to
identify technical skill requirements for successful deployments.
* Build structured learning paths for solution architects, integration
engineers, technical consultants, and admins.
* Design and maintain content on topics such as architecture, integrations,
APIs, data models, environments, configuration, and security.
* Develop hands-on labs, implementation playbooks, and troubleshooting guides
that mirror real deployment scenarios.
* Partner with LMS Platform Lead to segment and secure technical content for
the right audiences (internal vs partner vs customer IT).
* Keep technical curriculum fully aligned with release notes, new integrations,
and infrastructure changes.
* Support technical certifications for partners and internal teams.
* Serve as a bridge between Engineering and Field for “how do we teach this?”
questions.
Qualifications
A great candidate will have:
* 4–8+ years in technical enablement, developer education, or solutions /
Partner Service enablement.
* Strong technical literacy in SaaS architectures, integrations, APIs, data
pipelines, ideally within enterprise ecosystems.
* Demonstrated ability to explain complex technical concepts to mixed-skill
audiences.
Geographical Location:
* EU
* Full remote or Hybrid work arrangements in Leuven, Belgium
What We Offer
* Flexible working hours;⌚
* Competitive Salary Package
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