03 set - Italia
Foundever
Required Language
English
Tempo pieno
Contract Type
Permanent
Are you our next IT Helpdesk Administrator?
Do you want to take your first step into an IT career with plenty of opportunities to learn and grow? If you’re tech-savvy, solution-driven, and eager to build your skills in a dynamic environment, this could be the role for you
English level min C1
Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage
Ability to work with minimal supervision, make independent decisions and solve complex problems.
Good understanding of IT support processes, desktop systems, and workplace technology operations.
Ability to work in a dynamic, fast-paced environment,
Demonstrated ability to develop professional relationships and interact with colleagues of all levels
Supports hardware and software platforms
Provides user management support
Analyses and resolves hardware and software related problems
Keeps close contact with Service Desk Center
Manages the desk, sets up and patches PC’s and phones
Provides people with PC’s set up according to company requirement and in the most efficient way
Follows standards and procedures regarding use and maintenance of PC’s including software and peripheral equipment
Creates according to agreements between IT and Operations standard installations for specific groups of users
Participates in the implementation of new (standard or developed) software. This is needed to ensure that that does not conflict with other installed software and that “master” installations are adjusted
Tracks all software licenses used in call center and control that all computers are using legal copies of software
Verifies that no software is installed without proper licenses on PC’S
Identifies and tags all IT related assets and keeps accurate records of existing assets at call center
Administers software licenses in use, and keep accurate records.
Daily meal tickets worth 35 RON
Comprehensive private medical insur
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