03 set - Parma
Experis - Gruppo Manpower
ppbContratto: Somministrazione /b /ppbLuogo di lavoro: Parma /b /ppExperis is recruiting bIT Support Specialists - Fluent English /b for a leading European institution. You will join an international and multicultural environment, supporting end users in their daily activities and contributing to the delivery of high-quality IT services. /ph3How your contribution will make a difference /h3pAs an IT Support Specialist, you will be responsible for supporting users and ensuring smooth operations across workplace technologies and business applications. /ppYou will be involved in the following activities: /pulliProvide 1st and 2nd level IT support to end users. /liliManage and resolve incidents, service requests and technical issues. /liliSupport workplace devices, laptops, workstations, printers and peripherals. /liliTroubleshoot hardware and software problems. /liliAssist users with Microsoft 365 tools and collaboration platforms. /liliMonitor and handle support tickets, ensuring compliance with service levels. /liliCollaborate with technical teams to resolve complex issues. /liliContribute to the continuous improvement of IT support processes and user experience. /li /ulh3Requirements /h3ulli1-3 years of experience in IT Support, Help Desk or Service Desk environments. /liliGood knowledge of Windows operating systems and workplace technologies. /liliExperience in troubleshooting hardware and software issues. /liliUnderstanding of IT Service Management processes. /liliExperience in ticketing systems and incident management activities.
/liliFluent Italian and English, both written and spoken (level B2/C1). /liliStrong customer-oriented mindset and excellent communication skills. /liliAbility to work effectively in an international environment. /liliProblem-solving attitude and proactive approach. /liliITIL certification will be considered a plus. /li /ulh3Offer /h3ulliPermanent Employment Contract (Staff Leasing) - CCNL Metalmeccanico /liliSalary package: €28.000 - €35.000 gross annual salary /liliMeal vouchers: €6.20 per working day /li /ulpbLocation: /bParma (On-site) /ppManpowerGroup promotes equal opportunity and respect for diversity and inclusion, evaluating qualified candidates without regard to nationality, ethnicity, religious belief, sexual orientation or disability. /ppLEGAL NOTICE: Experis and other ManpowerGroup companies ensure (in accordance with Legislative Decree 198/2006, Legislative Decree 215/2003, and Legislative Decree 216/2003) equal employment opportunities for all candidates and are committed to fostering respect for diversity and inclusion in the workplace. This service is free of charge. Candidates are invited to read the Privacy Policy available at - Authorization Min. Prot. No. 1116 - SG - dated 11/26/04. By registering and/or applying, the applicant acknowledges being aware of the criminal penalties for false statements under Article 46 of Presidential Decree 445/2000. /ppAnnuncio valido fino a: 30-Nov-2026 /p /p #J-18808-Ljbffr
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