03 set - Monza
SoTalent
ppTechnical Service Representative SoTalent Monza, Italy /p pbTechnical Service Representative – Aluminium Coatings /b /p pA leading company in the aluminium manufacturing and processing sector is seeking an experienced bTechnical Service Representative /b to support customer technical requirements, product development, quality improvement, and innovation. /p h3Key Responsibilities /h3 ul liLead the development, negotiation, and ongoing management of customer technical specifications. /li liSupport product development, qualification, validation, and continuous improvement, including metallurgical characteristics, coating systems, and surface properties. /li liAct as the primary technical contact for customers regarding product performance, quality, and technical requirements. /li liLead technical projects and product improvement initiatives, translating market trends, customer feedback, and commercial opportunities into innovative solutions. /li liEnsure consistent product performance across different metal supply sources. /li liCoordinate the qualification and monitoring of coating systems, paint suppliers, and chemical products, ensuring regulatory compliance, sustainability, and supply continuity. /li liCollaborate closely with Operations, Quality, RD, Supply Chain, and Commercial teams to understand and meet customer expectations. /li liLead quality issue resolution, including customer complaints, Root Cause Analysis, 8D investigations, and implementation of sustainable corrective actions.
/li liSupport Master Data Management and related technical and administrative activities for customers and products. /li liIdentify and develop new business opportunities through technical innovation and strategic customer engagement. /li /ul h3Requirements /h3 ul liMaster's degree in Materials Engineering, Chemical Engineering, Industrial Engineering, Metallurgy, or a related technical/scientific discipline. /li liAt least 5 years of experience in an industrial or manufacturing environment, preferably involving continuous production processes. /li liPrevious experience in a customer-facing technical, product development, quality, or process engineering role. /li liStrong knowledge of coil coating and coating technologies, including painting processes, surface treatments, and coating systems. /li liIn-depth understanding of aluminium metallurgy and related manufacturing processes. /li liFamiliarity with quality management methodologies, including Root Cause Analysis and 8D. /li liNative-level Italian and excellent English communication skills. /li liStrong collaboration, problem-solving, and customer-orientation skills. xysqume /li /ul pCompensation /p pb€47,000–€52,000 gross annual salary + premio /b /p pThis is an opportunity for an experienced technical professional to take a customer-facing role combining product expertise, quality, engineering, innovation, and commercial development within the aluminium manufacturing sector. /p /p #J-18808-Ljbffr
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