03 set - Finale Ligure
CB Talents
Finale Ligure, Province of Savona, ItalyAbout the job Customer Support Mandarin SpeakerWe are looking for a detail-oriented and customer-focused Mandarin-speaking Customer Support Executive to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.Location: On-siteVisa Support: ProvidedEmployment Type: Full-timeWhat You’ll DoHandle and support Sales Executives’ requests while resolving customer issues efficientlyEnsure all processes align with pricing guidelines, company policies, and regulationsVerify sales information on every interaction to ensure accuracy and complianceManage and resolve first-level sales escalationsFollow up daily on unresolved cases until full resolutionDeliver professional and high-quality support to external customersCreate a positive,
customer-friendly experience through effective communicationProvide timely, accurate assistance while maintaining integrity and adherence to SOPsWhat We’re Looking ForFluent in Mandarin and good command of EnglishStrong verbal and written communication skillsDetail-oriented with strong problem-solving abilityAbility to handle pressure and manage multiple cases simultaneouslyCustomer-first mindset with a professional attitudePrior experience in customer support or sales support is a plus (not mandatory)What We OfferCompetitive salary packageFull visa and relocation supportCareer growth in an international environmentStructured training and onboarding#J-18808-Ljbffr
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