Milano Guest Experience Specialist: Service & Upsell

03 set - Milano
Melia Hotels International S.A.(Meliá)

Melia Hotels International S.A.(Meliá) in Milano seeks a Guest Service Line Agent to manage guest requests by telephone and ensure high customer satisfaction. The role requires tourism/hospitality training, strong communication and problem-solving skills, and prior customer-facing experience.

Two years in a similar external role and at least one year in a customer-facing department are expected. The position is aligned with level C2 under the Turismo AICA contract, with a gross monthly minimum

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