Critical Facility Technicians
Pubblicato il 03-09-2026 - Vaultica in Siziano
Job Purpose:As part of the local Critical Facility Team, Critical Facility Technicians ensure the data center is operating both smoothly and efficiently 24/7/365, to prevent downtime on our critical services.Critical Facility Technicians are responsible for the inspection, operation and maintenance of all equipment associated with the data center.They are expected to be strong technically with great troubleshooting abilities and a desire to work in a demanding yet rewarding environment.Dependent on business needs, the Critical Facility Team’s on-site presence is organized (either 1 or 2):1. During business hours, with an on-call duty arrangement for 24/7 operational cover2. In a 24/7 operating shift hour schedule, covering all hours of the day, all year roundSeparate arrangements regarding working hours, compensation and other regulations are locally agreed for each team at their respective site/campus, according to local work legislation.Tasks:Perform operational and preventative maintenance tasks on all Mechanical & Electrical equipment as assignedPerform regular, documented inspections on defined critical equipment, rooms, and systemsMonitor and act on alarms from operational monitoring systems (BMS, PMS, etc.)Be the first response whenever an incident occurs and elevateaccording to established processes and proceduresCarry out isolations and re-instatement of Electrical, Cooling, Fire Alarms and Gas Suppression systems when required and where authorisedEnsure all plant equipment operates in its most efficient conditionEscort external and internal personnel without own access card and /or where work, security or safety requires to be present (i.E., customers and suppliers)Provide cross-departmental support (Projects, Sales, Customer & Admin Services, Finance, etc.) when required.Follow up local Housekeeping Rules and Facility ManualsMaintain up to date and accurate log of work completed and outstanding items in the Facility Management SystemAssist in preparing quotations for technical worksFollow up Service Agreements, relevant suppliers and service reports as well as manage the reportsOperate as a team by sharing expertise and experience to resolve operational issues, developing and testing required operational procedures based on industry 'best practice'Report and handle deviations (Incidents, Problems, etc.) discovered on site, according to relevant processes, and find solutions based on root cause analysisPerform work in accordance with laws and regulations, company requirements described in the Management System, local procedures and customer requirements described in SLA'sUndertake required training and stay up to date within relevant disciplinesEnsure correct storage of documents related to building, infrastructure, systems, and toolsEnsure proper handover of relevant information within the team when requiredInstallation and management of network servicesInstallation and customization of computer rack and IT infrastructureEscorting servicesSupporting company activities in developing services and solutions, regarding fiber and copper installation and fit outParticipate in client meetings,
presenting solutions and uncover customer needsPrepare surfaces for offer to customerNegotiate SolutionsFollow up deliveries and installationsJob practicalities / Skills and qualifications:JOB PRACTICALITIES:Critical Facility Technicians performs work at Vaultica data centersInteraction and flexibility between the data centers are required to obtain specialist knowledge, develop best practice, and enabling ability to cover up, respond to emergencies, etc.Company work clothes shall be wornRelevant PPE must be used where and when required to comply with national Health & Safety Regulations and VAULTICA's Health & Safety ProceduresEDUCATION AND SKILLS:Preferably vocational education degree within Electrical or Mechanical discipline or equivalent.Preferably 2 years' experience with electrical systems in a critical environment and / or at a data center. If not, 5 years of experience with regular electrical systems.In-depth knowledge of various maintenance fundamentals to deal with service and repairs.Ability to perform a range of complexed work activities with some degree of personal responsibility and autonomy.Strong at team work as well as individual workManage to see the little details as well as the great picture / overviewIT and computer skilled within operating in various software tools and systemsGood communication skills, written and spoken. Fluent in EnglishJob Purpose:As part of the local Critical Facility Team, Critical Facility Technicians ensure the data center is operating both smoothly and efficiently 24/7/365, to prevent downtime on our critical services.Critical Facility Technicians are responsible for the inspection, operation and maintenance of all equipment associated with the data center.They are expected to be strong technically with great troubleshooting abilities and a desire to work in a demanding yet rewarding environment.Dependent on business needs, the Critical Facility Team’s on-site presence is organized (either 1 or 2):1. During business hours, with an on-call duty arrangement for 24/7 operational cover2. In a 24/7 operating shift hour schedule, covering all hours of the day, all year roundSeparate arrangements regarding working hours, compensation and other regulations are locally agreed for each team at their respective site/campus, according to local work legislation.Tasks:Perform operational and preventative maintenance tasks on all Mechanical & Electrical equipment as assignedPerform regular, documented inspections on defined critical equipment, rooms, and systemsMonitor and act on alarms from operational monitoring systems (BMS, PMS, etc.)Be the first response whenever an incident occurs and elevateaccording to established processes and proceduresCarry out isolations and re-instatement of Electrical, Cooling,
Fire Alarms and Gas Suppression systems when required and where authorisedEnsure all plant equipment operates in its most efficient conditionEscort external and internal personnel without own access card and /or where work, security or safety requires to be present (i.E., customers and suppliers)Provide cross-departmental support (Projects, Sales, Customer & Admin Services, Finance, etc.) when required.Follow up local Housekeeping Rules and Facility ManualsMaintain up to date and accurate log of work completed and outstanding items in the Facility Management SystemAssist in preparing quotations for technical worksFollow up Service Agreements, relevant suppliers and service reports as well as manage the reportsOperate as a team by sharing expertise and experience to resolve operational issues, developing and testing required operational procedures based on industry 'best practice'Report and handle deviations (Incidents, Problems, etc.) discovered on site, according to relevant processes, and find solutions based on root cause analysisPerform work in accordance with laws and regulations, company requirements described in the Management System, local procedures and customer requirements described in SLA'sUndertake required training and stay up to date within relevant disciplinesEnsure correct storage of documents related to building, infrastructure, systems, and toolsEnsure proper handover of relevant information within the team when requiredInstallation and management of network servicesInstallation and customization of computer rack and IT infrastructureEscorting servicesSupporting company activities in developing services and solutions, regarding fiber and copper installation and fit outParticipate in client meetings, presenting solutions and uncover customer needsPrepare surfaces for offer to customerNegotiate SolutionsFollow up deliveries and installationsJob practicalities / Skills and qualifications:JOB PRACTICALITIES:Critical Facility Technicians performs work at Vaultica data centersInteraction and flexibility between the data centers are required to obtain specialist knowledge, develop best practice, and enabling ability to cover up, respond to emergencies, etc.Company work clothes shall be wornRelevant PPE must be used where and when required to comply with national Health & Safety Regulations and VAULTICA's Health & Safety ProceduresEDUCATION AND SKILLS:Preferably vocational education degree within Electrical or Mechanical discipline or equivalent.Preferably 2 years' experience with electrical systems in a critical environment and / or at a data center. If not, 5 years of experience with regular electrical systems.In-depth knowledge of various maintenance fundamentals to deal with service and repairs.Ability to perform a range of complexed work activities with some degree of personal responsibility and autonomy.Strong at team work as well as individual workManage to see the little details as well as the great picture / overviewIT and computer skilled within operating in various software tools and systemsGood communication skills, written and spoken. Fluent in English#J-18808-Ljbffr