Italian-Speaking Customer Support Agent
Pubblicato il 03-09-2026 - WW Talents in Firenze
Build your international Customer Support career in Greece.Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Greece in a dynamic, international, and multicultural environment.Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.Position: Italian-Speaking Customer Support RepresentativeLocation: Greece – OnsiteSchedule: 5 days per week, rotational shifts between 08:00–00:00Languages: Italian C1/C2 + English B2+Experience: Previous Customer Support experience is an advantage, but no prior experience is requiredSalary & BenefitsPerformance premio up to 10%Fully paid training from day oneInternational and multicultural working environmentProfessional and supportive working environmentRelocation SupportAlready living in Greece? You can join the team onsite at the designated office location.Relocating from another EU country? Full relocation support is provided, including:2 weeks of hotel accommodationAirport pickupYour ResponsibilitiesAs an Italian-Speaking Customer Support Representative,
you will:Provide professional customer support in Italian via phone, email, and chatRespond to customer inquiries and resolve account-related issuesAssist customers with platform, product, and service-related questionsTroubleshoot issues and provide effective solutionsHandle customer requests efficiently while maintaining a high level of customer satisfactionAccurately document customer interactions in CRM and internal systemsFollow established quality and productivity standardsHelp customers understand the platform and available featuresWhat We're Looking ForEnglish B2+ for training and internal communicationPrevious experience in Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles is a plusStrong communication and interpersonal skillsCustomer-focused and empathetic approachStrong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficientlyComfortable using CRM systems, digital tools, and multiple applicationsGood attention to detail and accurate data entryFlexible and comfortable working rotational shiftsAbility to work effectively in a fast-paced, international, multicultural teamNo previous experience required – full paid training is provided#J-18808-Ljbffr