03 set - Italia
Vistex
About the Role
Join Vistex as an SAP Consultant Support and take ownership of solving real-world SAP challenges for international customers. This is a hands-on, customer-facing role for an experienced SAP SD professional who enjoys getting to the root of complex issues, managing tickets and incidents end-to-end, and delivering practical solutions and enhancements.
You’ll work across both implementation and post-production support environments, with the independence to investigate, troubleshoot and drive issues through to resolution while building strong relationships with customers.
Key Responsibilities
- Provide post-production consulting and L2/L3 support for Vistex applications.
- Gather and analyze client requirements related to SAP Vistex components.
- Configure Vistex modules and perform testing activities across multiple scenarios.
- Participate in end-to-end delivery, including design, testing, go-live, and hypercare support.
- Prepare solution documentation, including functional specifications and user guides.
- Support integration with SAP SD.
- Assist in identifying enhancements and improvement opportunities for clients.
Competencies & Skills
- Strong SAP SD functional expertise, including pricing and rebate management processes.
- Experience across SAP implementations as well as maintenance and post-production support.
- Hands-on experience managing customer tickets and incidents through to resolution.
- Ability to independently execute configuration, investigate issues and take ownership end-to-end with limited day-to-day guidance.
- Strong analytical and troubleshooting skills with a proactive, solution-oriented approach.
- Strong communication and customer-facing skills, with experience working directly with end customers.
- ABAP debugging skills would be highly preferred.
Qualifications & Experience
- Bachelor’s degree in Computer Science, Business, or a related discipline.
- 7+ years of SAP experience, with strong SAP SD expertise.
- Experience with SAP configuration and support environments.
- Familiarity with SAP SD, pricing, and rebate management processes.
- Experience across SAP implementations and maintenance/support.
- Ability to independently resolve support issues and manage customer requirements.
- Strong analytical thinking and communication skills.
- Willingness and flexibility to travel and work across time zones.
Why join Vistex?
This year, we're celebrating our 25th anniversary as a premium SAP Extension Partner. Our platform is trusted by global enterprises to manage complex revenue streams, rebates, incentives, and pricing programs. As part of our Finance team, you'll gain exposure to an international environment while helping support a growing global organization.
At Vistex, we operate globally across multiple industries, helping some of the world's leading organizations optimize their go-to-market strategies through our SAP-embedded software solutions. Our customers include global brands such as Coca-Cola, Novartis, Bayer, Siemens, L'Oréal, and Novo Nordisk.
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