Associate Operations Director

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7n2hu3

ph3Descrizione dell’offerta di lavoro /h3 pJob-ID: 5aeff0af-36f4-4a70-a36e-958a8299ee43 /p pReference: 78235c5e-e3cf-4a08-819c-94cd348d02da /p pTeam: Operations Core /p pLocation: United Kingdom, Portugal, Spain, Ireland, Italy /p pSalary: $110,000 /p p- $140,000 USD Employment type: Full-time Posted: /p pWho we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. /p pOur vision is to unlock global opportunity for every person, team, and business. /p pBuilt for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. /p pWith AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. /p pAmong the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. /p pWe're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. /p pIn 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. /p pYour experience at Deel will be a career accelerator. /p pAt the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. /p pWith our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. /p h3Summary /h3 pThe Associate Operations Director, oversees and optimizes the day-to-day operational functions at Deel, including operational performance, resource management, and process improvement. /p pThis role plays a crucial part in ensuring that all operational processes run smoothly, efficiently, and in alignment with the organization's strategic goals. /p pBy focusing on optimizing operational performance,



this role is essential for supporting the organization's growth, improving service delivery, and enhancing customer satisfaction. /p h3Responsibilities /h3 ul liAnalyze workflows, identify inefficiencies, and implement scalable process improvements. /li liLead automation initiatives to reduce manual work and improve speed, accuracy, and efficiency. /li liCollaborate cross-functionally to enhance tools and remove friction in internal and customer-facing processes. /li liDevelop and enforce operational controls to ensure compliance, mitigate risks, and strengthen security. /li liImprove frameworks for fraud prevention, risk management, and regulatory alignment. /li liDefine, monitor, and optimize key risk indicators to proactively address potential gaps. /li liDrive customer-first process improvements to ensure smooth and frictionless interactions. /li liEnhance service performance by improving turnaround times, resolution quality, and escalation handling. /li liExpand self-service options to empower customers and reduce reliance on manual support. /li liImplement feedback loops to capture insights and guide continuous improvement. /li liOversee operational readiness for expansion into new markets or services. /li liCoordinate cross-functional efforts to ensure smooth execution of launches. /li liAssess and address operational, regulatory, and compliance considerations for new initiatives. /li liAlign operational processes with go‑to‑market strategies. /li liEnsure seamless onboarding and adoption by identifying and resolving operational bottlenecks. /li liProvide frameworks, tools, and resources that enable strong customer outcomes. /li liMonitor post‑launch performance and refine processes for continuous improvement. /li liPartner with internal stakeholders to execute strategic initiatives and operational projects. /li liEstablish clear goals, metrics, and reporting mechanisms to track outcomes. /li liAct as a strategic partner to leadership, ensuring smooth collaboration and execution across the organization. /li /ul h3Qualifications /h3 ul li10+ years of experience working in operations with cross‑functional teams in fast‑paced environments (Tech/FinTech start‑up experience is a plus) /li liProven track record in leading and scaling large cross‑functional teams /li liKPI‑driven with a focus on results /li liExperience in building successful products /li liBackground in FinTech, management consulting, investment banking, or fast paced start‑ups /li liStrong problem‑solving,



solutions‑oriented mindset, with attention to detail /li liHigh energy and practice of first principles thinking /li liStrong analytical skills with the ability to turn data into actionable insights (SQL is a plus) /li liWillingness to actively contribute and collaborate with the team when needed /li /ul h3Total Rewards /h3 pOur workforce deserves fair and competitive pay that meets them where they are. /p pWith scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. /p pOur salary range reflects gross base salary. /p pFor commercial roles with commission eligibility, this figure represents On‑Target Earnings (OTE), inclusive of base salary and target commission. /p pSalary ranges are quoted in USD as a consistent global reference. /p pYour offer will be localized to your country's currency using a market‑aligned conversion. /p pFinal pay is based on objective, job‑related criteria including experience, skills, and location. We don't ask about salary history. /p pOffers are based on the role and what you bring to it. /p h3Some Things You'll Enjoy /h3 ul liStock grant opportunities dependent on your role, employment status and location /li liAdditional perks and benefits based on your employment status and country /li liThe flexibility of remote work, including optional WeWork access /li /ul h3Equal Opportunity /h3 pAt Deel, we're an equal‑opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. /p pWe will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. /p pAs part of our hiring process, we primarily rely on interviews and role‑related assessments. /p pIn limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. /p pThis application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. /p pThis processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. /p pWe ensure human oversight is maintained in all final hiring decisions. /p pYour personal data is not used to train AI models. xysqume /p pFor more information on how we process your personal data, please see our Recruitment Privacy Policy. /p pFor NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7n2hu3