03 set - Desenzano del Garda
HB Travels
Job Description:
We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy assisting others, communicating clearly, and delivering high-quality service throughout the travel planning process.
La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere.
In this position, you will help respond to customer inquiries, provide travel-related information, and support a positive customer experience from start to finish.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and online platforms
- Assist customers with travel-related questions and general support
- Provide accurate information regarding destinations, policies, and procedures
- Maintain professional, courteous,
and timely communication
- Follow company service standards and operational guidelines
- Document customer interactions as required
Qualifications:
- Strong written and verbal communication skills
- Customer service experience preferred, but not required
- Ability to work independently and manage time effectively
- Comfortable using computers xysqume and online systems
- Detail-oriented with a customer-first approach
- Interest in the travel industry is a plus
What We Offer:
- Training and ongoing support
- Flexible scheduling options
- Opportunities for growth within the travel industry
- Supportive and collaborative team environment
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