03 set - Assago
Nestlé Nespresso
Go and check the Nestlé Youth Entrepreneurship Platform: www.nestleyouthentrepreneurship.com
Position Snapshot
- Nespresso Italy, Milan Assago
- Undergraduate or graduate degree in Economics or equivalent
- Nestlé welcomes people with disabilities
- Fluent in both Italian & English
- Full-time internship (6 months) – We offer a monthly allowance of €900, free access to the company canteen, free access to a partner gym near the office, and a company laptop
- Start date: September 2026
Position Summary
The candidate will have the opportunity to join the Nespresso B2B team and work closely with the sales department.
You will support the team in day-to-day contributing to the management of sales and back office activities.
The role is designed to support the Regional Manager in ensuring sales management and monitoring quality & compliance activities.
A day in the life of a B2B Sales Support Intern
- Participate in customer follow-up activities, including phone contacts and communications to support order management and commercial opportunities.
- Provide support in sales back-office processes, including customer data updates, order verification, documentation management, and administrative tasks.
- Assist with invoice checks and help track any discrepancies or pending issues.
- Support after-sales and compliance activities by helping monitor customer requests, claims, and open cases.
- Liaise with the Customer Care / Toll-Free Number team to help coordinate customer requests and post-sales activities.
- Collaborate with the Sales team and other internal functions to contribute to an efficient and customer-focused service.
What will make you successful
- Curiosity and interest in Sales within the ho.re.ca business
- Strong analytical mindset, attention to detail and problem-solving skills
- Good communication and collaboration skills, with the ability to interact with different stakeholders
- Good knowledge of Microsoft Office, AI, especially Excel, PowerPoint. Knowledge of BI and reporting tools such as Power BI is considered a plus
Our Selection Process
Step 1: Meeting with HR – Talent Acquisition → motivational and attitudinal assessment
Step 2: Meeting with the Business → role & contest deep dive/Business case
Step 3: You will receive feedback, regardless of the outcome
At Nespresso, we embrace inclusive language—feel free to share your pronouns on your CV. Our agile working model allows flexibility in office days, defined with your team.
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