Front Office Agent

04 set - Sanremo
Hotel Europa Palace

The Europa Palace is a 5 stars property, with an inventory of 70 rooms, including Suites and Junior Suites, which opened its doors on January 15th this year after an extended refurbishment. The property is in the hearth of Sanremo, overlooking the sea promenade and the iconic Casino. This original building dates to 1878 and now combines comfort, and Italian contemporary design with an elegant attention to details.

Each room is tastefully decorated, offering panoramic views. The hotel is featuring 2 restaurants, the Rêve an “all day dining” bistrot and the main restaurant available for a fine dining experience. Moreover, during summer months a panoramic roof restaurant and bar are also available.

The Europa offers also a multifunctional 450 sqm Spa, Anemoi, which provides guests with the ultimate in relaxation and well-being treatments. The meticulous design of each space offers an exclusive experience, where the limestone’s warm and enveloping reflections create a unique and refined atmosphere.

Role Description

This is a full-time on-site role for a Front Office Agent at Europa Palace located in San Remo. The Front Office Agent will be responsible for receptionist duties, check-in procedures, front office tasks,



providing excellent customer service, and clear communication with guests.

Qualifications

- Receptionist Duties and Front Office skills
- Check-in procedures knowledge
- Strong Customer Service and Communication skills
- Experience in a similar role is preferred
- Ability to multitask and prioritize duties
- Attention to detail and organizational skills
- Knowledge of hospitality industry practices
- High school diploma or equivalent
- Revealing a unique sales personality and a true passion for hospitality.
- Exceptional ability to inspire people.
- Proactive mind-set and positive thinking.
- Excellent communication and analytical skills.
- Embrace global culture by speaking:

Italian

English

French

Any other languages would be considered as a plus

Wage and benefits, commensurate to the individual background and experience.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Contratto di lavoro: Tempo completo, Tempo determinato

Retribuzione: €727,65 - €1.600,00 al mese

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